Privacy Policy
Understanding how olivexurno protects and manages your personal information in accordance with Australian privacy laws
Last Updated: March 15, 2025Information We Collect
Personal Information
olivexurno collects personal information that you voluntarily provide when using our financial services platform. This includes information you submit during account registration, service applications, and ongoing platform interactions.
| Information Type | Examples | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, government ID numbers | Registration forms, verification processes |
| Contact Information | Email addresses, phone numbers, postal addresses | Account setup, communication preferences |
| Financial Data | Bank account details, transaction history, credit information | Service applications, payment processing |
| Usage Information | Platform activity, feature utilization, support interactions | Automated collection, user interactions |
Automatically Collected Data
Our platform automatically collects technical information to ensure optimal performance and security. This data helps us understand user patterns and improve service delivery.
How We Use Your Information
olivexurno processes your personal information for legitimate business purposes related to providing cost-effective financial solutions. Our data usage aligns with Australian Privacy Principles and supports our commitment to transparent financial services.
Primary Usage Purposes
Marketing Communications
We may use your contact information to share relevant financial insights, platform updates, and educational content. You retain full control over marketing communications and can opt out at any time through your account settings or by contacting our privacy team.
Information Sharing and Disclosure
olivexurno maintains strict data sharing policies and only discloses personal information when necessary for service delivery, legal compliance, or with your explicit consent. We never sell personal data to third parties for marketing purposes.
Authorized Sharing Scenarios
Third-Party Service Providers
Our carefully selected service providers operate under strict confidentiality agreements and are contractually obligated to protect your personal information. These partnerships enable us to deliver comprehensive financial services while maintaining data security standards.
Your Privacy Rights
Under Australian privacy legislation, you possess specific rights regarding your personal information. olivexurno is committed to facilitating these rights and providing clear processes for exercising them.
Access Rights
Request copies of personal information we hold about you, including details about how it's being processed and stored.
Correction Rights
Request corrections to inaccurate or incomplete personal information in our systems.
Deletion Rights
Request deletion of personal information when it's no longer necessary for our services or legal obligations.
Restriction Rights
Limit how we process your personal information in specific circumstances while maintaining essential services.
Portability Rights
Receive your personal information in a structured format for transfer to another service provider.
Objection Rights
Object to processing of your personal information for direct marketing or other specific purposes.
Exercising Your Rights
To exercise any privacy rights, submit a written request to our privacy team. We'll respond within 30 days and may require identity verification to protect your information. Some requests may involve reasonable fees for administrative costs, which we'll discuss before processing.
Data Security and Protection
olivexurno implements comprehensive security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. Our security framework incorporates industry-standard practices and regular assessments.
Technical Safeguards
Data Breach Response
In the unlikely event of a data breach affecting your personal information, olivexurno will notify you promptly and provide clear information about the incident, potential impacts, and steps we're taking to address the situation.
Data Retention and Disposal
olivexurno retains personal information only for as long as necessary to fulfill stated purposes, comply with legal requirements, and resolve disputes. Our retention policies balance operational needs with privacy principles.
| Information Category | Retention Period | Disposal Method |
|---|---|---|
| Account Information | 7 years after account closure | Secure deletion from all systems |
| Transaction Records | 7 years as required by law | Archived then securely destroyed |
| Marketing Data | 3 years or until withdrawal | Immediate removal upon request |
| Support Communications | 2 years after resolution | Automated deletion process |
International Data Transfers
While olivexurno primarily processes data within Australia, some information may be transferred to trusted international service providers. All overseas transfers comply with Australian privacy requirements and include appropriate safeguards.
Transfer Safeguards
Changes to This Policy
olivexurno may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. We'll notify users of significant changes through platform notifications and email communications.
Minor updates that don't affect your rights may be implemented without individual notification. We encourage regular review of this policy to stay informed about how we protect your personal information.
Policy Version Control
Previous versions of this privacy policy are archived and available upon request. If you have questions about changes or need clarification about how updates affect your data, our privacy team is available to assist.
Privacy Contact Information
olivexurno
98-104 Goulburn St, Sydney NSW 2000, Australia